What to expect on your first visit...
After booking an appointment with one of our friendly receptionists you will receive a courtesy call the day before your appointment. If you have any questions about your appointment you can ask during this call.
On arrival to our practice you will be welcomed by our friendly receptionist, and will then be taken through to meet the dentist, where you will be able to discuss any concerns or questions you may have.
The dentist will perform a comprehensive examination and will discuss a treatment plan for you, if required. You will be informed of all your options regarding any dental treatment needed with a quote for each option. It is then your decision which option you choose. We want you to be in control of your dental health by being able to make an informed decision. We will then book in appointments for the option you choose.
NOTE – If you are a member of a private health fund please remember to bring your card in with you so we can claim your rebate for you on the spot.
What to expect at your child's first dental visit...
Preparing Your Child
It is quite common for parent’s to be unsure on what to expect at their child’s first dental appointment and how to prepare their child for their first visit. We have written a few tips below on how to prepare your child and yourself for this appointment.
When you and your child are welcomed to our practice your child will be given the opportunity to play at our ‘Kids Corner’, where they can play with toys, read books or colour in a picture for us to add to our wall. You will then both be taken through to meet the dentist and your child will have a ride in our dental chair.
At the initial visit, our goal is to provide a full exam, create a treatment plan, if required, and to begin preventive dental care with tooth-brushing instructions, teeth cleaning, and a fluoride application. As part of the examination, we will count your child’s teeth, look inside their mouth with our tiny mirror and might take some photos. We will explain to you and your child what is happening in their mouth and how you and them can keep their teeth clean.
We understand that all children are different, and will respond differently during their dental visit. We will customise the appointment according to your child’s age, needs, and cooperation level. We do not believe in pushing children beyond their ability for treatment.
How to Prepare Your Child:
To prepare your child we recommend the following;
- Tell your child that he/she is going to the dentist and the dentist is going to count their teeth, probably take some pictures of their teeth, and clean their teeth with a special electric toothbrush.
- If your child asks you questions about the visit and you don’t know the answer, tell them, "I don’t know…we will have to ask the dentist when we get there."
- To help ensure a positive experience for your child, please avoid discussing any negative dental experiences or dental anxiety you may have. Avoid words such as "shot", "drill", "pull teeth", etc. Children can easily pick-up on their parents’ anxieties and express it as their own.
- You can tell your child you will be with them during their first visit.
Fillings and other involved procedures are rarely done at the first visit if we can avoid it. This is done as we would like to introduce our dental practice to your child as a friendly, non-threatening place, and to reduce some possible fears they may have had before coming in for the first time.
Our mission is to deliver the best dental care available in a fun and friendly atmosphere. Please let us know how we can make your child’s experience as pleasant as possible. We are always available to discuss your child’s needs. We look forward to meeting you and your child.